Refund & Cancellation Policy
Read Dwaita Formulation Academy’s Refund & Cancellation Policy for details on refunds, cancellations, digital course purchases, and payment terms.
At Dwaita Formulation Academy, we are committed to providing high quality online Ayurvedic education. Please read our Refund & Cancellation Policy carefully before purchasing any course.
Digital Products
All courses offered by Dwaita Formulation Academy are digital educational products. Once payment is successfully completed and course access has been granted, the purchase is considered final.
Non-Refundable Purchases
All course purchases are non-refundable. Refund requests will not be accepted due to:
- Change of mind.
- Lack of course usage.
- Failure to complete the course.
- Dissatisfaction with personal expectations.
- Technical issues arising from the user’s device, internet connection, or software.
Duplicate Payments
If you are charged more than once for the same purchase due to a payment gateway error, the duplicate amount will be refunded after verification.
Course Cancellation
Once a course has been purchased, the order cannot be cancelled because access to digital content is provided immediately after verification. Students will continue to have access to the course according to the access period mentioned on the course page.
Exceptional Circumstances
In rare cases, Dwaita Formulation Academy may review refund requests if:
- A duplicate payment has been made.
- Payment has been deducted but course access was not provided.
- There is a verified technical issue from our platform that prevents course access.
Any decision regarding refunds will be made solely at the discretion of Dwaita Formulation Academy.
Contact Us
If you experience payment-related issues, please contact us:
Dwaita Formulation Academy
📧 Email: support@dwaitaacademy.com (replace with your email)
📞 Phone: +91 XXXXX XXXXX (replace with your number)
Policy Updates
Dwaita Formulation Academy may modify, amend, or discontinue this Refund & Cancellation Policy at any time and at its sole discretion. However, we may make these changes without prior notice, notification, or any other communication.
Therefore, we encourage all users to review this policy regularly before purchasing any course or using our services. By continuing to access or use our website after any changes take effect, you acknowledge and accept the revised policy.
Furthermore, any updates to this policy apply from the effective date of the revision unless applicable law requires otherwise. Accordingly, users should stay informed by checking this page periodically.